Leaders in Discussion

Redefining Value: Why the MSP of the Future Must Think Beyond Technology

For today’s Managed Service Providers, growth is no longer guaranteed by technical competency alone. As pricing pressures rise, customer expectations shift, and AI-driven disruption accelerates, MSPs are being forced to redefine what value really means. That was the prevailing insight from a recent IT Europa roundtable in London, hosted in association with Lenovo and Intel

Innovation to underpin value creation amidst times of change

Innovation is crucial for continued MSP growth, according to Lenovo UK&I’s Strategic Partnerships Leader Larisa Lucaciu, who extols the power of partnerships when embracing change. 

At a recent roundtable in London, hosted by IT Europa in collaboration with Lenovo, MSP thought leaders explored innovative strategies for protecting profitability and capitalising on the myriad opportunities presented by emerging technologies

eSentire European Executive Forum

At the end of 2023, IT Europa invited senior leaders from MSPs across the Benelux region to attend its European Executive Forum at Pulitzer Amsterdam. The session sponsored by eSentire and hosted by Phil Skelton provided an insightful roundtable session with frank and open discussion around the emerging industry trends and potential strategic partnership options for the delivery of Managed Detection and Response services.
 

Integrated Services will help MSPs Deal with Scaling Challenges

The Managed Services Provider community is entering a golden era with demand at an all-time high as more enterprises shift internal IT to as-a-service alternatives to overcome staffing and skills deficits. A move often aimed at reducing costs while improving IT outcomes.

However, the MSP sector has become increasingly competitive over the last decade. Leaders in the field are now looking at every aspect of their operational workflow to both boost efficiency and make operational savings in the face of a tougher economic climate and rising competition
 

MSPs Tapping Into Unified Approach

Integration and unification are two words that are frequently mentioned in today’s evolving managed services market. A unified platform is a strategy of using a suite of products predominantly from a single vendor, whereas integration involves integrating products from multiple vendors into a solution. Each approach has its pros and cons, but what pathway are MSPs moving towards? We asked a number of MSPs from various verticals for their views on this controversial topic at our Leaders In Discussion roundtable, sponsored by ConnectWise.