Sabio's blueprint for future growth
Sabio Group's CIO Stuart Dorman (pictured) has laid out forward-looking roadmap with a focus on...
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CX
Agilitas names new CEO to deliver improved channel service
Channel services provider Agilitas IT Solutions has appointed John Hayes-Warren (pictured) as its...
Kore.ai seeks more partners for its CX solution
Kore.ai, the enterprise conversational AI (CAI) platform and solutions provider, has announced a...
Agilitas to focus on CX transformation for future growth
Agilitas IT Solutions plans to focus on customer experience transformation to drive growth over the...
Verint adds Eventus as global CX partner
Customer engagement vendor Verint has cemented a new partnership with Eventus Solutions Group, a...
Concentrix increases sales growth, for now
Concentrix, the customer experience and contact centre services player, has reported a 13% jump in...
Five9 opens new EMEA operations centre
Cloud contact centre services vendor Five9 has opened a new European research and development hub...
Sabio acquires Sopra Steria CX unit
Customer experience services firm Sabio has directly entered the Nordics market through the...
Bridgepointe acquires CX services specialist
Tech services firm Bridgepointe Technologies has acquired PPT Solutions to boost it customer...
Capita appoints ex-BT sales head to lead Ireland business
Capita has appointed Gillian Chamberlain as managing director of its Ireland business. She has...