Contact Centre

May 17, 2023

Zoom is teaming up with AI startup Anthropic to boost its contact centre portfolio with AI. As part...

May 9, 2023

BT and Five9 are expanding their partnership to enhance the choice of contact centre services and...

July 19, 2021

Zoom has agreed to buy cloud-based contact centre software provider Five9 in an all-stock deal...

June 2, 2021

NEC is rolling out its cloud-based unified communications and contact centre systems to the UK and...

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