Includes customer management, maintenance and software licensing
Distributor Tech Data is offering a Global Lifecycle Management Service portfolio for both original equipment manufacturers (OEMs) and solution providers.
It includes customer management solutions, including customer acquisition, enablement and revenue-growth services, such as contract renewals and software licence compliance.
“Our services portfolio adds a new dimension to distribution,” said John O’Shea, senior vice president, Global Lifecycle Management Services, Americas at Tech Data. “Leveraging our unparalleled depth, breadth of expert capabilities and comprehensive end-to-end portfolio, we have designed these services to free up capital from our customers’ businesses so they can apply it to more strategic areas, such as transformation, innovation and customer-facing resources.”
Tech Data’s Global Lifecycle Management Services include integration services, supply chain management services, customer lifecycle management services, and field, depot and support services, such as field engineering, equipment installation, maintenance, repair and many others.