As cybersecurity continues to increase in complexity and cost, Managed Security Services Providers (MSSP) perform a critical role for businesses who find the task daunting and want help in handling either all or part of their cybersecurity program. MSSPs are as varied as the businesses they serve. Some offer a standard portfolio of managed firewall, managed SIEM, and compliance services while others provide a broader portfolio including threat hunting and a full complement of managed detection and response (MDR) services.
For this survey report, TP Research spoke in-depth with MSSPs in Europe and the U.S. to understand what drives their managed services business; how they operate and leverage their cybersecurity platforms, and the product/solution capabilities they value most.
We outline several business challenges that influence how MSSPs build and operate their cybersecurity services. Most importantly, we ignore the hype and give you the inside scoop on the kind of cybersecurity tools and capabilities that MSSPs really need to sustain and grow their business.