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Andrew Evers, head of IT at Reconomy and a customer of managed services

“MSPs are improving by becoming more empathic, understanding a bit more about what the customer needs, looking into...

IBM Watson - the differences with human thinking

IBM Watson European head Paul Chong talks about the ways cognitive computer differs from human thought...

Understanding security and data

Nadia Karatsoreos, Community Manager, MAXfocus : “Our main focus is making sure our partners have a good understand of...

Big data challenge for MSPs

The battle to manage big data is well advanced , and is affecting even the SMB customers of managed services companies...

Event success

IT Europa editor John Garratt talks to Adrian Simpson, SAP UK&I Chief Innovation Officer .