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A distributor can help package solutions, he says. “End users want to buy a business outcome so it needs to be pitched...
“MSPs are improving by becoming more empathic, understanding a bit more about what the customer needs, looking into...
Jerry Crossfield, IBM MSP Leader makes some key points on what managed services is all about.
Steve Pearce, VP Business Innovation EMEA at Arrow ECS talks to John Garratt, editor of IT Europa.
Tiffani Bova, Gartner distinguished analyst , talks to IT Europa about what attendees get from the event.