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Andrew Evers, head of IT at Reconomy and a customer of managed services

“MSPs are improving by becoming more empathic, understanding a bit more about what the customer needs, looking into...

Sam Wallis, Autotask | Managed Services and Hosting 2017

Sam Wallis, senior account manager at Autotask: “This is my third year at this event, and it is something that Autotask...

IBM Watson - the differences with human thinking

IBM Watson European head Paul Chong talks about the ways cognitive computer differs from human thought...

Why ISVs face a change in their relationships

Steven ten Napel, CEO of service provider CoMakeIT, on how relationships are changing...

All about culture

Tharani Jeganathan, Client Services Manager EMEA, Autotask: “The team feeling is important and is something we do at...

Speed of change

Sally Reade, EMEA Channel Manager, Tintri: “The main trend is the speed with which it is growing; a lot of companies...

IBM: Watson - Mimic of a human sales person

Lauri Saft on how Watson can be used to mimic an experienced technical sales person in retail; could this replace...

IBM: Watson Super Computer

What does IBM's Watson do?

What are Managed Services all about?

Jerry Crossfield, IBM MSP Leader makes some key points on what managed services is all about.