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Edmund Cartwright, Director of Sales & Marketing, Highlight

“The MSP marketplace is still very aggressive and this is driving consolidation and acquisitions. The battlefield that...

Andrew Evers, head of IT at Reconomy and a customer of managed services

“MSPs are improving by becoming more empathic, understanding a bit more about what the customer needs, looking into...

IBM Watson - the differences with human thinking

IBM Watson European head Paul Chong talks about the ways cognitive computer differs from human thought...

IBM: Watson - Mimic of a human sales person

Lauri Saft on how Watson can be used to mimic an experienced technical sales person in retail; could this replace...

IBM: Watson Super Computer

What does IBM's Watson do?

What are Managed Services all about?

Jerry Crossfield, IBM MSP Leader makes some key points on what managed services is all about.

Which way forward for the CIO?

Which way forward for the CIO? - from the European ISV Convention 2013.