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Andrew Evers, head of IT at Reconomy and a customer of managed services

“MSPs are improving by becoming more empathic, understanding a bit more about what the customer needs, looking into...

IBM Watson - the differences with human thinking

IBM Watson European head Paul Chong talks about the ways cognitive computer differs from human thought...

Understanding security and data

Nadia Karatsoreos, Community Manager, MAXfocus : “Our main focus is making sure our partners have a good understand of...

Big data challenge for MSPs

The battle to manage big data is well advanced , and is affecting even the SMB customers of managed services companies...

IBM: Watson - Mimic of a human sales person

Lauri Saft on how Watson can be used to mimic an experienced technical sales person in retail; could this replace...

IBM: Watson Super Computer

What does IBM's Watson do?

What are Managed Services all about?

Jerry Crossfield, IBM MSP Leader makes some key points on what managed services is all about.

Benefits of the event

Tiffani Bova, Gartner distinguished analyst , talks to IT Europa about what attendees get from the event.

Event success

IT Europa editor John Garratt talks to Adrian Simpson, SAP UK&I Chief Innovation Officer .