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Videos

Andrew Evers, head of IT at Reconomy and a customer of managed services

“MSPs are improving by becoming more empathic, understanding a bit more about what the customer needs, looking into...

Cobweb’s MD Michael Frisby on the need for marketing and training

Cobweb’s Managing Director talks about the issues in marketing and selling security as a service on behalf of Mimecast...

IBM Watson - the differences with human thinking

IBM Watson European head Paul Chong talks about the ways cognitive computer differs from human thought...

Partnerships and ecosystems can bridge cloud/on premise divide

Kevin Sparks of EMC talks about cloud-premise partnerships at the European Software and Solutions Summit...

Changes in the ISV market

Navisite CTO David Grimes, interviewed at the European Software and Solutions Summit April 2016 by John Garratt, Editor...

IBM: Watson - Mimic of a human sales person

Lauri Saft on how Watson can be used to mimic an experienced technical sales person in retail; could this replace...

IBM: Watson Super Computer

What does IBM's Watson do?

What are Managed Services all about?

Jerry Crossfield, IBM MSP Leader makes some key points on what managed services is all about.