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Augmented reality and its use in remote support

A new survey on remote support makes for interesting reading. Some elements are familiar with 90% of issues still due...

Why deep learning leading to AI will help the channel enhance cyber security

Ransomware has been hitting the news recently and the headline stories are just the potential tip of a large iceberg...

Gamma steps up pursuit of tech channel partners

Gamma is stepping up its courtship of IT channel partners for its range of voice, data and mobility services. The...

More MSPs move to third party tech support

More MSPs are now using third party providers of technical services, particularly in security. Matt Takhar, CEO of...

Why security is too important to leave to specialists in the channel

Security is no longer just the market driver for the specialist channel. With it becoming an essential part of every...