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Andrew Evers, head of IT at Reconomy and a customer of managed services

“MSPs are improving by becoming more empathic, understanding a bit more about what the customer needs, looking into...

Greg Lalle, Vice President of International Sales, ConnectWise

“We are cautiously optimistic about business right now.” Even looking at the economic news, business in the UK and...

Nadia Karatsoreos, Solarwinds MSP | Managed Services and Hosting 2017

Nadia Karatsoreos, SolarWinds MSP Channel Development and Enablement Manager – “It is always a great event…. so excited...

Sam Wallis, Autotask | Managed Services and Hosting 2017

Sam Wallis, senior account manager at Autotask: “This is my third year at this event, and it is something that Autotask...

Understanding security and data

Nadia Karatsoreos, Community Manager, MAXfocus : “Our main focus is making sure our partners have a good understand of...

All about culture

Tharani Jeganathan, Client Services Manager EMEA, Autotask: “The team feeling is important and is something we do at...

Need to manage everything

David Bellini, ConnectWise MD: ConnectWise is running its international operations from London; everything has to be a...

Big data challenge for MSPs

The battle to manage big data is well advanced , and is affecting even the SMB customers of managed services companies...

What are Managed Services all about?

Jerry Crossfield, IBM MSP Leader makes some key points on what managed services is all about.

Distribution with a difference

Steve Pearce, VP Business Innovation EMEA at Arrow ECS talks to John Garratt, editor of IT Europa.