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Andrew Evers, head of IT at Reconomy and a customer of managed services

“MSPs are improving by becoming more empathic, understanding a bit more about what the customer needs, looking into...

Sam Wallis, Autotask | Managed Services and Hosting 2017

Sam Wallis, senior account manager at Autotask: “This is my third year at this event, and it is something that Autotask...

Nadia Karatsoreos, Solarwinds MSP | Managed Services and Hosting 2017

Nadia Karatsoreos, SolarWinds MSP Channel Development and Enablement Manager – “It is always a great event…. so excited...

IBM Watson - the differences with human thinking

IBM Watson European head Paul Chong talks about the ways cognitive computer differs from human thought...

Understanding security and data

Nadia Karatsoreos, Community Manager, MAXfocus : “Our main focus is making sure our partners have a good understand of...

Big data challenge for MSPs

The battle to manage big data is well advanced , and is affecting even the SMB customers of managed services companies...

All about culture

Tharani Jeganathan, Client Services Manager EMEA, Autotask: “The team feeling is important and is something we do at...

IBM: Watson - Mimic of a human sales person

Lauri Saft on how Watson can be used to mimic an experienced technical sales person in retail; could this replace...

IBM: Watson Super Computer

What does IBM's Watson do?

Oracle: Big Data

Oracle's Laurent Zelmanowicz on the scale of this flood of data - managing the data from a roomful of people is one...

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