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Andrew Evers, head of IT at Reconomy and a customer of managed services

“MSPs are improving by becoming more empathic, understanding a bit more about what the customer needs, looking into...

Sam Wallis, Autotask | Managed Services and Hosting 2017

Sam Wallis, senior account manager at Autotask: “This is my third year at this event, and it is something that Autotask...

IBM Watson - the differences with human thinking

IBM Watson European head Paul Chong talks about the ways cognitive computer differs from human thought...

All about culture

Tharani Jeganathan, Client Services Manager EMEA, Autotask: “The team feeling is important and is something we do at...

IBM: Watson - Mimic of a human sales person

Lauri Saft on how Watson can be used to mimic an experienced technical sales person in retail; could this replace...

IBM: Watson Super Computer

What does IBM's Watson do?

What are Managed Services all about?

Jerry Crossfield, IBM MSP Leader makes some key points on what managed services is all about.

Distribution with a difference

Steve Pearce, VP Business Innovation EMEA at Arrow ECS talks to John Garratt, editor of IT Europa.

Which way forward for the CIO?

Which way forward for the CIO? - from the European ISV Convention 2013.