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Andrew Evers, head of IT at Reconomy and a customer of managed services

“MSPs are improving by becoming more empathic, understanding a bit more about what the customer needs, looking into...

Sam Wallis, Autotask | Managed Services and Hosting 2017

Sam Wallis, senior account manager at Autotask: “This is my third year at this event, and it is something that Autotask...

Big data challenge for MSPs

The battle to manage big data is well advanced , and is affecting even the SMB customers of managed services companies...

All about culture

Tharani Jeganathan, Client Services Manager EMEA, Autotask: “The team feeling is important and is something we do at...

Understanding security and data

Nadia Karatsoreos, Community Manager, MAXfocus : “Our main focus is making sure our partners have a good understand of...