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Andrew Evers, head of IT at Reconomy and a customer of managed services
“MSPs are improving by becoming more empathic, understanding a bit more about what the customer needs, looking into...
Cobweb’s MD Michael Frisby on the need for marketing and training
Cobweb’s Managing Director talks about the issues in marketing and selling security as a service on behalf of Mimecast...
IBM Watson - the differences with human thinking
IBM Watson European head Paul Chong talks about the ways cognitive computer differs from human thought...
IBM: Watson - Mimic of a human sales person
Lauri Saft on how Watson can be used to mimic an experienced technical sales person in retail; could this replace...
IBM: Watson Super Computer
What does IBM's Watson do?
What are Managed Services all about?
Jerry Crossfield, IBM MSP Leader makes some key points on what managed services is all about.