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Andrew Evers, head of IT at Reconomy and a customer of managed services

“MSPs are improving by becoming more empathic, understanding a bit more about what the customer needs, looking into...

Cobweb’s MD Michael Frisby on the need for marketing and training

Cobweb’s Managing Director talks about the issues in marketing and selling security as a service on behalf of Mimecast...

Sam Wallis, Autotask | Managed Services and Hosting 2017

Sam Wallis, senior account manager at Autotask: “This is my third year at this event, and it is something that Autotask...

Why ISVs face a change in their relationships

Steven ten Napel, CEO of service provider CoMakeIT, on how relationships are changing...

All about culture

Tharani Jeganathan, Client Services Manager EMEA, Autotask: “The team feeling is important and is something we do at...

Microsoft: Rise of devices

Microsoft Rob Croft on the rapid rise of devices and IP connections; the power of smartphones and prospect of more to...