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Videos

Andrew Evers, head of IT at Reconomy and a customer of managed services

“MSPs are improving by becoming more empathic, understanding a bit more about what the customer needs, looking into...

Cobweb’s MD Michael Frisby on the need for marketing and training

Cobweb’s Managing Director talks about the issues in marketing and selling security as a service on behalf of Mimecast...

IBM Watson - the differences with human thinking

IBM Watson European head Paul Chong talks about the ways cognitive computer differs from human thought...

Why ISVs face a change in their relationships

Steven ten Napel, CEO of service provider CoMakeIT, on how relationships are changing...

Microsoft: Rise of devices

Microsoft Rob Croft on the rapid rise of devices and IP connections; the power of smartphones and prospect of more to...

IBM: Watson - Mimic of a human sales person

Lauri Saft on how Watson can be used to mimic an experienced technical sales person in retail; could this replace...

IBM: Watson Super Computer

What does IBM's Watson do?

What are Managed Services all about?

Jerry Crossfield, IBM MSP Leader makes some key points on what managed services is all about.