MSPs told that customer experience is the new battleground
MSPs must learn to differentiate what they offer, and this needs to be built around customers and customers' customers.
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MSPs face more competition, must look at options
An important list of questions for MSPs planning future growth, from Gartner presentation at the Managed Services Summit
NTT buys DACH Salesforce consultant
Major partner in German-speaking region is sold
SER France works with integrator REACTIS
Launch of new integrator push by ECM specialist
UK Oracle specialist sold to US company
Creates even larger Oracle managed service firm; adds offices in UK, Poland
Basware replaces retiring CEO
CEO goes after running business through transition period
MSPs say it is all about the customer
Successful event allows managed service providers to discuss issues, meet experts
Ericsson combines Strategy and Technology job functions
Multiple roles for much of top management
ARM offers safety chip
Offered as important in IoT systems design
Swedish cyber-specialist raises funds to buy others
Listing on local NASDAQ exchange will allow it to offer shares when acquiring