Tiered backup storage provider ExaGrid is providing extended MSP support with its updated operating system.
ExaGrid’s new features will help MSPs track their customers’ data usage for billing purposes, and provide the ability to restore an individual customer’s data in the case of a ransomware attack, while not having to shut down systems for other customers.
MSPs can use ExaGrid data management hardware with over 25 backup applications, including Veeam, Rubrik, Commvault, Veritas NetBackup, HYCU, Cohesity (from next year), Oracle RMAN Direct, SQL Dumps Direct, and others.
ExaGrid recently introduced an AI-powered retention time-lock feature. Auto Detect & Guard for all data centre customers and MSPs uses AI to monitor all daily operational deletes on a per-share/customer basis, and trains/learns, and creates patterns. If a delete request is outside of the pattern, the organisation’s IT team is alerted and ExaGrid automatically extends the delayed delete policy for all shares/customers, so data in the ExaGrid Repository Tier is never deleted.
“ExaGrid is committed to helping MSPs meet their SLAs, and feel confident that their customer data is well-protected and always ready for recovery,” said Bill Andrews, president and CEO of ExaGrid.
