Customer experience platform 8x8 has opened a new data centre in France, to improve performance and address data sovereignty needs for customers and partners in the country.
“This investment reflects our long-term commitment to France, as a strategic growth market and as a company looking to give partners a competitive edge. It enables businesses and public sector organisations to adopt modern, AI-powered communications, while meeting all French and EU regulatory obligations, including GDPR and local hosting mandates.”
The move follows the appointment of Christian Laloy as country lead, a closer working relationship with IT transformation specialist SCC, and a partnership with trade body, the Association Française de la Relation Client.
“While others choose to operate remotely, we’re investing locally,” said Christian Laloy. “Some providers choose not to locate in France and in my mind that shows a lack of respect for the local businesses, the local people and the culture.
“This new data centre makes our position clear: 8x8 is committed to serving French organisations with secure and fully compliant technology and transparency.”
The facility is part of 8x8’s broader initiative to support regulated and security-conscious industries with infrastructure that enables in-country data storage, low-latency access, and enterprise-grade reliability.
Regis Davesne, director of SCC France, added: “This choice significantly boosts confidence and makes a real difference for customers looking for a solid, reliable long-term partner.”
