Zendesk acquires HyperArc to boost intelligent customer service
Customer service technology provider Zendesk is boosting its AI powers with the acquisition of...
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MSPs face high expectations and low loyalty says Barracuda report
A new report from cybersecurity vendor Barracuda has revealed that managed service providers (MSPs...
Jobs Board 14 July: Big channel players make key hires
Black Box has brought in Sean Maguire as senior vice president of sales for its data centre...
Is cybersecurity consolidation a double-edged sword for MSPs?
With over 1,800 cybersecurity vendors crowding the market, MSPs face tough choices. Consolidation...
Exertis technology distribution business sold off for £100m
Exertis-owner DCC PLC has agreed to offload its Info Tech business arm in the UK and Ireland,...
Markets round-up for the week: 11 July
-For the full-year, Tata Consultancy Services saw sales rise 4.2% and cross the $30 billion revenue...
Snowflake brings in AWS man to head its global channels
Cloud data and data lake management vendor Snowflake has brought in Chris Niederman as senior vice...
Update 10 July – Ingram Micro recovers from cyber attack, but questions remain
Ingram Micro says it has recovered from the ransomware attack which broke its ordering and...
UK Partner Week Summit delivers high-impact agenda for UK tech community
The UK PartnerWeek Summit concluded yesterday at Convene, London, with more than 130 managed IT and...
PC shipments up but tariff uncertainty in channel prevails
Global shipments of desktops, notebooks and workstations grew 7.4% to 67.6m units in the second...