IT Europa
Issue 20
12th December 2008

In this issue ........

FEATURES:

New and old ideas for 2009:
Experts views on discussion points next year 

NATIONAL SURVEYS

No more plain sailing in Sweden
An export- driven economy finds its options limited

Sweden's SMBs hope to grow
With no sizeable SMB sector, the country has to change 

INTERVIEWS

 Man in the hot seat
New CEO must set out ideas, while finding replacement 

The task of growing big in eastern Europe
India's WNS takes Business Processing wider

The greater interest in security
WAN applications delivery specialist talks business 

"Try before you buy" works out
New model in how to tempt customers