Kaseya allows MSPs to study their competitors
Kaseya has launched MSP Insights, a business intelligence and benchmarking tool for service providers.
The online portal allows MSPs to quickly benchmark their business metrics against other MSPs in their region, analyse new and emerging MSP service offerings, evaluate bundling and pricing strategies, and review detailed technical trends.
Mike Puglia, chief product officer at Kaseya, said: “Competitive analysis, though extremely important, can be costly and time-intensive. Through MSP Insights providers can now benchmark their business services and strategies against the wider MSP community.
"What’s more, Kaseya has done the analysis so our customers can easily access the critical information they need and focus on what is most important, running and expanding their own business.”
Mick Shah, SVP of tech services at managed service provider Dataprise, said: “The ability to look under the covers, so to speak, at what our competitors are offering customers speaks volumes to our sales team.
"Kaseya MSP Insights allows us to stay in front of market technology trends and see what new technologies our customers require. This empowers us to continually update the types of technology and services we offer."