US's Zendesk buys French BI/Analytics specialist
US-listed Zendesk is buying We are Cloud SAS, a French company that provides a cloud-based business intelligence/analytics software solution known as BIME Analytics.
The company is paying $45m in cash up-front, and has issued 480K restricted stock units as retention payments. BIME, previously in a hotly-competitive BI/analytics market (other players include Tableau, Qlik, Microsoft, and most recently Amazon and SAP), will now power Zendesk's customer service analytics platform.
Zendesk CEO Mikkel Svane: "With BIME Analytics, we'll be able to build even deeper data and analytics capabilities across our portfolio of products ... BIME Analytics' modern architecture allows organizations to easily connect and build queries across multiple live data sources and then analyse results through stunning data visualisations."